Terms and Conditions

Welcome to the website of Lighting Warehouse & Electrical Ltd. (LWE). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you should refrain from using the website.

These Terms and Conditions, together with our Privacy Policy, Cookies Policy, and any other legal notices or agreements published on this website, constitute the entire agreement between you and Lighting Warehouse & Electrical Ltd. (LWE) regarding your use of this website and any associated services.

  1. Interpretation
In these Terms and Conditions, the following definitions apply:
  • “LWE” refers to Lighting Warehouse & Electrical Ltd. (LWE), a registered company in the United Kingdom.
  • “Website” refers to www.lweonline.co.uk and any other associated URLs and domains.
  • “You” or “the customer” refers to the user of the website.
  1. Basis of Sale
  • All sales on this website are made by Lighting Warehouse & Electrical Ltd. (LWE) as the seller.
  • LWE is not the manufacturer of the products sold; all products listed are sourced from third-party vendors, who retain ownership and responsibility for their respective products.
  1. Description, Changes, and Cancellation
  • Product Descriptions: We strive to ensure that the product descriptions, images, and other details provided on the website are accurate. However, we cannot guarantee that all information is free from errors.
  • Changes: We reserve the right to modify or update product descriptions, prices, and availability without prior notice.
  • Order Cancellation: Once an order is placed, we will begin processing it. However, if you wish to cancel, please contact us promptly. Cancellations may not be possible after the order has been dispatched.
  1. Delivery
  • Delivery times and costs will vary depending on the location and the products ordered.
  • LWE will use reasonable efforts to ensure timely delivery but is not responsible for delays caused by third-party delivery services.
  1. Transit
  • Risk in the products passes to you as soon as the items are handed over to the delivery service.
  • We will not be liable for any loss or damage to goods during transit unless such loss or damage is caused by our negligence.
  1. Price and Payment
  • All prices listed on the website are in GBP and are exclusive of VAT, unless otherwise stated.
  • Payment for products must be made through the available methods provided on the website. We reserve the right to update or change payment options at our discretion.
  1. Warranty and Liability
  • Products sold by LWE come with a warranty as provided by the manufacturer. For more details, please refer to the manufacturer’s warranty policy.
  • LWE is not liable for any defects or issues arising from the use of the products. Our liability is limited to the cost of the product purchased.
  • LWE does not accept liability for any indirect or consequential loss arising from the use of the products.
  1. Risk and Title
  • The risk in the products passes to you upon delivery.
  • Ownership of the products will transfer to you only once full payment has been received and cleared by LWE.
  1. Termination
  • We reserve the right to terminate or suspend access to our website and services at our discretion, without prior notice, if we believe that you have violated these Terms and Conditions.
  1. Indemnity
  • You agree to indemnify and hold LWE harmless from and against any claims, damages, or losses arising from your use of this website or violation of these Terms and Conditions.
  1. Intellectual Property
  • All content, including text, graphics, logos, images, and videos, on this website is the property of LWE or its third-party partners.
  • No content from this website may be copied, reproduced, or used for commercial purposes without the explicit consent of LWE or the relevant third-party rights holders.
  1. Force Majeure
  • LWE is not liable for any delay or failure to perform due to circumstances beyond its control, including but not limited to acts of God, war, terrorism, civil unrest, or failure of third-party services.
  1. Data Protection
  • We are committed to protecting your personal information. Any data we collect will be handled in accordance with our Privacy Policy.
  • By using this website, you consent to the collection and processing of your data as outlined in the Privacy Policy.
  1. General
  • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
  • Dispute Resolution: Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
  1. Environmental Responsibility
Lighting Warehouse & Electrical Ltd. (LWE) is committed to reducing the environmental impact of our operations and supply chain. While we are a retailer and not a manufacturer, we take proactive steps to ensure our practices align with sustainability goals. This includes:
  • Choosing suppliers and products that prioritise sustainability, including water-saving, energy-efficient, and durable home improvement solutions.
  • Using recyclable and/or biodegradable packaging where possible, and minimising excess materials in deliveries.
  • Promoting waste reduction and responsible energy usage at our physical store and warehouse in Glasgow.
  • Encouraging customers to recycle packaging and make responsible choices when disposing of old products.
  • Continuously reviewing and improving our environmental practices in line with customer expectations and industry standards.
We are committed to transparency and welcome questions or suggestions regarding our environmental policies.

Contact Information

For any questions or inquiries regarding these Terms and Conditions, please contact us at:

Lighting Warehouse & Electrical Ltd. (LWE)

580 Lawmoor St., Glasgow, Scotland – G5 0TX
+44 0751 628 8320
info@lweonline.co.uk

Last Updated: June 2025